Introduction

At Listen Labs, we commit to developing and deploying artificial intelligence (AI) technologies that are human-centered, fair, trusted, transparent, safe, secure, open, and accountable. This code of conduct outlines our commitment to ethical AI development and use, embodying our core values and ensuring alignment with global standards for diversity, human rights, and sustainability.

1. Human-Centered and Fair Use

We prioritize inclusive and representative data sets in AI development to avoid and mitigate unfair biases.

2. Trust and Transparency

Our AI technologies will be developed with clear data management practices, emphasizing explainability, accuracy, and soundness.

We will enable stakeholders to understand AI-driven outcomes, fostering informed decision-making.

3. Safety and Security

We incorporate safety, privacy, and security by design in our AI systems, ensuring responsible data handling and adherence to legal and ethical standards.

Our products and services will be contextually suitable, respecting user rights and data use agreements.

4. Openness and Accountability

We engage in responsible AI and data practices, ensuring traceability and continuous improvement through monitoring and governance.

We commit to learning and improvement, fostering an environment that encourages open dialogue and feedback without fear of retaliation.

5. Implementation and Compliance

All employees are required to adhere to this code, with regular training and updates provided to ensure understanding and compliance.

We will establish mechanisms for monitoring, reporting, and addressing non-compliance with these principles.

6. Collaboration and Engagement

We will collaborate with industry peers, regulatory bodies, and civil society to advance the state of ethical AI.

8. Data Safety and Privacy

We prioritize the privacy and safety of data collected through our services and products. We strictly adhere to the principle of not using any data we collect for training our AI models, ensuring the privacy and integrity of user information.

We commit to not sharing any collected data with third parties, maintaining strict control over data access and use. This practice is central to our ethical stance and compliance with global data protection regulations, safeguarding our users' trust and ensuring the responsible use of data in our operations.

8. Continuous Improvement

We recognize the evolving nature of AI and commit to regular reviews of our AI code of conduct, incorporating new insights, technologies, and societal expectations.

Conclusion

At Listen Labs, our commitment to ethical AI reflects our dedication to innovation that respects and enhances human dignity, rights, and environmental sustainability. We pledge to uphold these principles in our pursuit of technological advancement, ensuring that our AI technologies benefit all of humanity.