What's New

January 29, 2026

Mobile

App

Product

New Feature

Interview

Mobile Screen Recording Is Live

Our most requested feature last year

What you can do:

  • Test native iOS apps with full mobile context

  • Record entire screen activity—app switching, notifications, multitasking

  • Watch users navigate between your app and competitors mid-journey

  • Identify friction and drop-off across complete mobile experiences

  • Build insights from real behavioral evidence, not assumptions

Participants join via our lightweight iOS app by opening the study link on their phone or scanning a QR code. 

Mobile Screen Recording is rolling out to select customers in phases. Interested? Let us know.

January 28, 2026

Study Design

Project

Analysis

New Feature

Introducing Ranking Question Types

Capture trade-offs that rating scales miss

We've added ranking as a question type. 


Respondents drag, drop, or tap to order options by preference, forcing the kind of trade-offs that rating scales simply can't capture.


Unlike traditional ratings where everything could score equally high, ranking pushes respondents to actually compare options rather than evaluate them in isolation. 


The result is clearer priority structures that show not just what people like, but what they'd choose first when constraints are real.


You get decision-ready data with meaningful differentiation between options—exactly what you need for confident strategic decisions.

January 27, 2026

Analysis

Report

Study

Project

Report Memo Page Revamped

Analysis organized around your study objectives

You defined your study goals. We organize your analysis around them.


The new “Report” page generates a custom narrative structured by your objectives. Each goal gets its own section with relevant findings, live charts, and links to participant responses that support them.


Click any data point to inspect responses, copy visuals for stakeholder updates, or download data for deeper analysis. Everything connects back to what you actually needed to learn.


The “Details” page remains your comprehensive view for granular question-level analysis. The Report is your goals-first layer: showing exactly how your research answers the questions you came for.

January 26, 2026

New Feature

Users

Incentives

Panels

Pay Incentives Through Listen

In just one click

When you bring your own participants to a Listen study, you can now reward them with gift cards in a single click—no more juggling spreadsheets, tracking who completed what, or manually processing payments.


This matters because participant management is one of the biggest operational bottlenecks in research. Teams typically spend hours cross-referencing completion data with email lists, then days processing individual payments through separate platforms. That's time you're not spending on analysis.


With integrated incentives, Listen automatically tracks completions and handles distribution. Your participants get thanked immediately, you eliminate administrative overhead, and your research moves faster from fielding to insights.


Watch the Loom demo from our engineer Krish here.

January 25, 2026

Workspace

New Feature

Security

Best Practices

Workspace-Level Study Guidelines

You're in control

Now you can set guidelines that automatically apply to all new studies created in your workspace—ensuring every project starts with your organization's standards baked in.


Use it to add required screening questions, enforce your brand's tone of voice, or include standard demographic questions across all discussion guides. No more copy-pasting boilerplate or reminding team members about requirements. Your best practices become the default.


This matters because as research scales across teams, consistency becomes harder to maintain. Workspace guidelines eliminate the manual work of ensuring quality and alignment—so your team can focus on insights, not setup.


Find the setting under the "Workspace" tab on your homescreen.


Have more questions? You can read more about setting up guidelines from our Support article here.