USABILITY TESTING

Validate product ease-of-use & let users share their screens as they walk-thru your feature, website & more

Watch real users navigate your product to spot friction points early. Fix usability issues before they cost you conversions and support tickets.

Find what frustrates users before you ship

Run AI usability testing to assign tasks, watch participants complete them, and see exactly what to improve based on real evidence.

Task-based testing scenarios

Assign specific goals for participants to complete. Measure success rates and pinpoint where the experience breaks down.

Screen sharing for real-time navigation

Participants share their screen as they complete tasks. Watch their clicks, scrolls, and navigation path without disrupting the experience.

Capture unfiltered user reactions

Get highlight reels showing the gap between design intent and user behavior. Understand patterns in confusion to fix root causes.

You’re in safe hands – we’re trusted by industry leaders & innovators.

From setup to actionable fixes in one workflow

Set your research goals, recruit participants, and spot problems without switching tools.

Set up your usability test

Describe your objectives and Listen builds your discussion guide with AI. Add your prototype or embed your live site to begin.

Recruit verified participants

Target participants by demographics, behavior, or role to get responses from people who match your target audience, not random testers.

Analyze results and prioritize fixes

Within hours, our AI conducts interviews and generates reports with success rates per task and video highlight reels. Fix what blocks users most, not what you guess matters.

From setup to actionable fixes in one workflow

Set your research goals, recruit participants, and spot problems without switching tools.

Set up your usability test

Describe your objectives and Listen builds your discussion guide with AI. Add your prototype or embed your live site to begin.

Recruit verified participants

Target participants by demographics, behavior, or role to get responses from people who match your target audience, not random testers.

Analyze results and prioritize fixes

Within hours, our AI conducts interviews and generates reports with success rates per task and video highlight reels. Fix what blocks users most, not what you guess matters.

Turn usability into a competitive advantage

E-commerce

Test checkout flows, product pages, and search to remove obstacles that kill conversions.

Product Development

Catch usability issues in prototypes before engineering builds features that users can't navigate or don't understand.

Financial Services

Validate that complex products are easy to understand and use so customers trust your platform.

50+

languages

“Listen Labs has been a welcomed addition to our team. It compresses hours of work into minutes, reaches a broader audience than our schedule allows and uncovers qual/quant insights in real time.”

Lauren Haugh Neville

Director of Product Insights, Chubbies Shorts

"Our leadership team was thrilled — not just by the speed and scale, but by how Listen brought the human stories to life. It’s removed the drudgery of research and brought the fun and joy back into my work.”

Romani Patel

Senior Research Manager, Microsoft

SOC 2 + GDPR

50+

languages

“Listen Labs has been a welcomed addition to our team. It compresses hours of work into minutes, reaches a broader audience than our schedule allows and uncovers qual/quant insights in real time.”

Lauren Haugh Neville

Director of Product Insights, Chubbies Shorts

"Our leadership team was thrilled — not just by the speed and scale, but by how Listen brought the human stories to life. It’s removed the drudgery of research and brought the fun and joy back into my work.”

Romani Patel

Senior Research Manager, Microsoft

SOC 2 + GDPR

50+

languages

“Listen Labs has been a welcomed addition to our team. It compresses hours of work into minutes, reaches a broader audience than our schedule allows and uncovers qual/quant insights in real time.”

Lauren Haugh Neville

Director of Product Insights, Chubbies Shorts

"Our leadership team was thrilled — not just by the speed and scale, but by how Listen brought the human stories to life. It’s removed the drudgery of research and brought the fun and joy back into my work.”

Romani Patel

Senior Research Manager, Microsoft

SOC 2 + GDPR

Listen to your customers

Listen to your customers

Listen to your customers