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Feature
Genway
Core Focus
End-to-end research intelligence, with qualitative and quantitative insights, and multi-market focus.
AI-powered interviews using autonomous agentic AI
Interview modes
Video, audio, text
Focus is voice and video
Recruitment
Automated participant sourcing and screening integrated natively.
Recruitment through connected
participant panels.
Synthesis
Instant AI dashboards, pattern mapping, and different structured export options.
Themes and sentiment analysis
Enterprise insight architecture.
Listen Labs was designed for global research operations: thousands of sessions, cross-study comparison, governance, and data pipelines that feed directly into analytics stacks. It’s not just a workflow, it’s infrastructure.
Purpose-built for scale and governance.
Listen Labs was engineered for multi-region, multi-language research programs with SOC 2 / ISO / GDPR compliance and different data export options. It fits into enterprise data stacks, not just UX workflows.
Built for instant synthesis.
Listen Labs doesn’t stop at transcripts, it translates every conversation into measurable metrics: tag frequencies, sentiment scores, and study trendlines, enabling research that runs 24/7 at unlimited scale.
Stop guessing.
Just Listen to your customers.
Get customer insights in <24 hours.
Stop guessing.
Just Listen to your customers.
Get customer insights in <24 hours.