LISTEN VS GENWAY
Genway and Listen are designed for different research needs.
Genway and Listen are designed for different research needs.
Genway focuses on contextual interviews and usability studies, requiring teams to source their own participants. Listen delivers enterprise-grade qual + quant across brand, creative, product, and UX, powered by a 30M+ verified participant pool.
You’re in safe hands – we’re trusted by industry leaders & innovators.
Compare Listen Labs vs Genway
Compare Listen Labs vs Genway
Product Comparison
Product Comparison
Listen Labs
Listen Labs
Genway
Genway
Use cases across entire customer journey, not just UX
Recruitment from a pool of 30M+ global, verified participants
Use cases across entire customer journey, not just UX
AI-moderated text, voice, and video interviews
In-depth insights (memos, slides, reels) in 24 hours
AI-moderated text, voice, and video interviews
AI-moderated text, voice, and video interviews
Run thousands of interviews in parallel
Hands-on support from expert researchers
Run thousands of interviews in parallel
Use cases across entire customer journey, not just UX
Run thousands of interviews in parallel
Hybrid qual + quant insights in one platform
Hybrid qual + quant insights in one platform
Recruitment from a pool of 30M+ global, verified participants
Recruitment from a pool of 30M+ global, verified participants
In-depth insights (memos, slides, reels) in 24 hours
Real-time fraud detection eliminates invalid responses
In-depth insights (memos, slides, reels) in 24 hours
Hands-on support from expert researchers
SOC 2 Type II, GDPR, ISO 42001, 27001, and 27701 compliance
Hands-on support from expert researchers
Real-time fraud detection eliminates invalid responses
Real-time fraud detection eliminates invalid responses
SOC 2 Type II, GDPR, ISO 42001, 27001, and 27701 compliance
SOC 2 Type II, GDPR, ISO 42001, 27001, and 27701 compliance
Top 3 Reasons Teams Pick Listen over Genway
Built for more than usability testing
While Genway focuses on usability, Listen supports end-to-end research across the full customer journey, including concept testing, messaging, brand perception, and segmentation. One platform for UX, product, brand, and marketing teams.
Global recruitment at scale
Global recruitment at scale
Genway requires teams to recruit manually by email, creating friction that slows research and limits reach. Listen recruits from a pool of 30M+ global, verified participants and performs identity, intent, and response quality validation in real-time, ensuring reliable insights across 50+ languages.
Deliverables that drive decisions
Listen goes beyond summaries and theme identification by producing stakeholder-ready memos, slide decks, and highlight reels. Analysis is supported by an AI research assistant as well as expert researchers, enabling teams to move from insights to action quickly and confidently.
Top 3 Reasons Teams Pick Listen over Genway
Built for more than usability testing
While Genway focuses on usability, Listen supports end-to-end research across the full customer journey, including concept testing, messaging, brand perception, and segmentation. One platform for UX, product, brand, and marketing teams.
Global recruitment at scale
Genway requires teams to recruit manually by email, creating friction that slows research and limits reach. Listen recruits from a pool of 30M+ global, verified participants and performs identity, intent, and response quality validation in real-time, ensuring reliable insights across 50+ languages.
Deliverables that drive decisions
Listen goes beyond summaries and theme identification by producing stakeholder-ready memos, slide decks, and highlight reels. Analysis is supported by an AI research assistant as well as expert researchers, enabling teams to move from insights to action quickly and confidently.
Top 3 Reasons Teams Pick Listen over Genway
Built for more than
usability testing
While Genway focuses on usability, Listen supports end-to-end research across the full customer journey, including concept testing, messaging, brand perception, and segmentation. One platform for UX, product, brand, and marketing teams.
Global recruitment at scale
Genway requires teams to recruit manually by email, creating friction that slows research and limits reach. Listen recruits from a pool of 30M+ global, verified participants and performs identity, intent, and response quality validation in real-time, ensuring reliable insights across 50+ languages.
Deliverables that
drive decisions
Listen goes beyond summaries and theme identification by producing stakeholder-ready memos, slide decks, and highlight reels. Analysis is supported by an AI research assistant as well as expert researchers, enabling teams to move from insights to action quickly and confidently.
Stop guessing.
Just Listen to your customers.
Get customer insights in <24 hours.
Get customer insights in <24 hours.
Get customer insights in <24 hours.
Listen Labs has enterprise security so your data stays safe.
