BRAND PERCEPTION

Understand exactly how customers feel about your brand

See your brand the way customers do. Reveal how perception shifts across segments to strengthen positioning and trust.

CMO-ready insights in minutes

Turn scattered customer opinions into structured and actionable insights.

Authentic video responses

See and hear how people describe your brand in their own words, expressions, and tone.

Recruitment included

Use our pool of millions of participants (B2B and B2C) worldwide

Auto-generate meaningful insights

Listen automatically identifies themes, summarizes key drivers, and compiles highlight clips and editable slides.

You’re in safe hands – we’re trusted by industry leaders & innovators.

Understand the stories people tell about your brand

Consumer Packaged Goods

Brand preference drives purchase. Understand how packaging, messaging, and values shape perception.

E-commerce

Your digital storefront is your brand. Uncover how shoppers perceive your experience, trust signals, and messaging.

Hospitality and Travel

Learn what guests and travelers associate with your brand before, during, and after their journey to refine service and reputation.

50+

languages

“Listen Labs has been a welcomed addition to our team. It compresses hours of work into minutes, reaches a broader audience than our schedule allows and uncovers qual/quant insights in real time.”

Lauren Haugh Neville

Director of Product Insights, Chubbies Shorts

"Our leadership team was thrilled — not just by the speed and scale, but by how Listen brought the human stories to life. It’s removed the drudgery of research and brought the fun and joy back into my work.”

Romani Patel

Senior Research Manager, Microsoft

SOC 2 + GDPR

50+

languages

“Listen Labs has been a welcomed addition to our team. It compresses hours of work into minutes, reaches a broader audience than our schedule allows and uncovers qual/quant insights in real time.”

Lauren Haugh Neville

Director of Product Insights, Chubbies Shorts

"Our leadership team was thrilled — not just by the speed and scale, but by how Listen brought the human stories to life. It’s removed the drudgery of research and brought the fun and joy back into my work.”

Romani Patel

Senior Research Manager, Microsoft

SOC 2 + GDPR

50+

languages

“Listen Labs has been a welcomed addition to our team. It compresses hours of work into minutes, reaches a broader audience than our schedule allows and uncovers qual/quant insights in real time.”

Lauren Haugh Neville

Director of Product Insights, Chubbies Shorts

"Our leadership team was thrilled — not just by the speed and scale, but by how Listen brought the human stories to life. It’s removed the drudgery of research and brought the fun and joy back into my work.”

Romani Patel

Senior Research Manager, Microsoft

SOC 2 + GDPR

Listen to your customers

Listen to your customers

Listen to your customers