You’re in safe hands – we’re trusted by industry leaders & innovators.
Feature
Knit
Voice, video, and text AI-moderated interviews
Survey-first model
50+ languages offered with large global market support
Global panel access but focus is on survey fielding rather than interactive interviewing.
Insight Output
Instant dashboards, thematic layers, structured exports, and combined qualitative and quantitative insights.
End-to-end survey creation, fielding, and AI-analysis similar to traditional survey formats
Participation Format
Conversation with adaptive probing and follow-ups driven by AI moderato
Respondents just fill surveys, including open-ends and video responses
Adaptive conversation, not static surveys.
With Listen, participants aren’t just answering pre-set questions. AI moderators probe deeper based on responses, capture nuance, and ask follow-ups. Knit offers fast surveys, but lacks the live conversational dynamics that uncover deeper “why” behind responses.
Same-day qualitative analysis.
Listen provides you with instant analysis across the customer journey, giving your team the ability to launch findings in less
than 24 hours.
Designed for global scale and multilingual research.
Listen Labs supports thousands of interviews concurrently, across dozens of languages, for global programs. Knit offers large panel access and faster survey workflows, but its strength lies in survey fielding, not large-scale conversational interviewing across many markets.
Stop guessing.
Just Listen to your customers.
Get customer insights in <24 hours.