LISTEN VS KNIT

Knit built faster survey-driven insights. Listen Labs built AI-moderated interviews at enterprise scale.

Knit built faster survey-driven insights. Listen Labs built AI-moderated interviews at enterprise scale.

While Knit speeds up surveys with AI-generated questionnaires and analysis, Listen Labs offers AI-moderated interviews, multilingual support with 50+ languages, global scale, and structured insight workflows.

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Compare Listen Labs vs Knit

Compare Listen Labs vs Knit

Product Comparison

Product Comparison

Listen Labs

Listen Labs

Knit

Knit

AI-moderated voice, video, and text interviews

AI-moderated voice, video, and text interviews

Interactive interviews in 50+ languages

Interactive interviews in 50+ languages

Insight output

Insight output

Instant dashboards, structured exports, and combined qual and quant insights

Instant dashboards, structured exports, and combined qual and quant insights

Survey creation, fielding, and AI-analysis similar to traditional survey formats

Survey creation, fielding, and AI-analysis similar to traditional survey formats

Participation format

Participation format

Conversation with adaptive probing and follow-ups driven by AI moderator

Conversation with adaptive probing and follow-ups driven by AI moderator

Respondents just fill surveys, including open-ends and video responses

Respondents just fill surveys, including open-ends and video responses

3X more customer responses

3X more customer responses

Top 3 Reasons Teams Pick Listen over Knit

Adaptive conversation, not static surveys

Adaptive conversation, not static surveys

With Listen, AI moderators probe deeper based on responses and ask follow-ups. Knit offers fast surveys but lacks the live conversational dynamics that uncover deeper “why” behind responses.

With Listen, AI moderators probe deeper based on responses and ask follow-ups. Knit offers fast surveys but lacks the live conversational dynamics that uncover deeper “why” behind responses.

Same-day qualitative analysis

Listen delivers instant, end-to-end analysis across the customer journey, giving teams launch-ready insights in <24 hours, not 4 weeks. That speed and rigor are why companies like Microsoft and Google trust us.

Designed for global scale and multilingual research

Listen supports both DIY and full service options, with thousands of concurrent interviews at global scale. Knit offers fast survey workflows but its strength lies in survey fielding, not large-scale AI-moderated interviewing across many markets.

Top 3 Reasons Teams Pick Listen over Knit

Adaptive conversation, not static surveys

With Listen, AI moderators probe deeper based on responses and ask follow-ups. Knit offers fast surveys but lacks the live conversational dynamics that uncover deeper “why” behind responses.

Same-day qualitative analysis

Listen delivers instant, end-to-end analysis across the customer journey, giving teams launch-ready insights in <24 hours, not 4 weeks. That speed and rigor are why companies like Microsoft and Google trust us.

Designed for global scale and multilingual research

Listen supports both DIY and full service options, with thousands of concurrent interviews at global scale. Knit offers fast survey workflows but its strength lies in survey fielding, not large-scale AI-moderated interviewing across many markets.

Top 3 Reasons Teams Pick Listen over Knit

Adaptive conversation, not static surveys

With Listen, AI moderators probe deeper based on responses and ask follow-ups. Knit offers fast surveys but lacks the live conversational dynamics that uncover deeper “why” behind responses.

Same-day qualitative analysis

Listen delivers instant, end-to-end analysis across the customer journey, giving teams launch-ready insights in <24 hours, not 4 weeks. That speed and rigor are why companies like Microsoft and Google trust us.

Designed for global scale and multilingual research

Listen supports both DIY and full service options, with thousands of concurrent interviews at global scale. Knit offers fast survey workflows but its strength lies in survey fielding, not large-scale AI-moderated interviewing across many markets.

Stop guessing.
Just Listen to your customers.

Get customer insights in <24 hours.

Get customer insights in <24 hours.

Get customer insights in <24 hours.

Listen Labs has enterprise security so your data stays safe.

Listen to your customers

Listen to your customers

Listen to your customers