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Feature
Maze
Interview modes
Video, audio, text
Voice and video focus for studies
50+ languages offered with global panel options for studies
Core Focus
Qualitative and quantitative insight generation via AI-moderated interviews.
Prototype, usability, and concept testing.
Turnaround
Instant insights throughout the customer journey that let you get from question to decision in <24 hours
Fast execution, with analysis available after studies
Thousands of parallel interviews with global coverage
Conversation over clicks.
Maze focuses on how users interact with designs. Listen focuses on why they think and feel the way they do. Through AI-moderated interviews, we capture reasoning, emotion, and narrative context that usability metrics alone can’t reveal.
Global, enterprise-ready research.
Listen supports 50 + languages, enterprise-grade compliance, and thousands of concurrent sessions, making it the platform of choice for organizations running multi-market, multi-team studies beyond product design.
From raw feedback to decision-ready insight.
Listen doesn’t just combine qualitative and quantitative data, it interprets them together. Every AI-moderated interview feeds into structured metrics and trend analysis, so leaders can move directly from narratives to measurable direction.
Stop guessing.
Just Listen to your customers.
Get customer insights in <24 hours.