LISTEN VS OUTSET
Outset and Listen are designed for different research needs
Outset and Listen are designed for different research needs
While Outset provides AI-moderated interviews, Listen Labs adds end-to-end recruitment management, parallel workflows, and deep quantitative synthesis, letting organizations go from participant engagement to confident decision-making in <24 hours.
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Compare Listen Labs vs Outset
Compare Listen Labs vs Outset
Product Comparison
Product Comparison
Listen Labs
Listen Labs
Outset
Outset
50+ languages offered with translational sync
50+ languages offered with translational sync
Easy to create and edit highlight reels
Easy to create and edit highlight reels
Turnaround
Turnaround
Full workflow, from study launch to insight synthesis, in under 24 hours
Full workflow, from study launch to insight synthesis, in under 24 hours
AI reels and summaries produced after interviews
AI reels and summaries produced after interviews
Thousands of parallel interviews across markets
Thousands of parallel interviews across markets
SOC 2, ISO 27001, GDPR Compliance
SOC 2, ISO 27001, GDPR Compliance
Built and supported by researchers
Built and supported by researchers
Top 3 Reasons Teams Pick Listen over Outset
Built by researchers, for researchers
Built by researchers, for researchers
Where Outset focuses on product-led UXR, Listen is shaped by researchers: ex-Qualtrics leadership, Harvard research alumni, and teams with decades of methodological expertise. This results in deeper follow-ups and insights you can defend in front of any executive team.
Where Outset focuses on product-led UXR, Listen is shaped by researchers: ex-Qualtrics leadership, Harvard research alumni, and teams with decades of methodological expertise. This results in deeper follow-ups and insights you can defend in front of any executive team.
DIY and full-service options
Designed to deliver both self-serve agility and full-service execution, Listen provides the flexibility and depth teams expect beyond what other tools may offer. That means no more constraints of a one-mode research platform.
Unified qual and quant intelligence
Outset automates qualitative interviews. Listen integrates quant signals directly into that workflow, giving you distribution and segmentation patterns, emotion signals, and narrative drivers in one view. You don’t just get transcripts —you get the patterns behind them.
Outset automates qualitative interviews. Listen integrates quant signals directly into that workflow, giving you distribution and segmentation patterns, emotion signals, and narrative drivers in one view. You don’t just get transcripts — you get the patterns behind them.
Top 3 Reasons Teams Pick Listen over Outset
Built by researchers, for researchers
Where Outset focuses on product-led UXR, Listen is shaped by researchers: ex-Qualtrics leadership, Harvard research alumni, and teams with decades of methodological expertise. This results in deeper follow-ups and insights you can defend in front of any executive team.
DIY and full-service options
Designed to deliver both self-serve agility and full-service execution, Listen provides the flexibility and depth teams expect beyond what other tools may offer. That means no more constraints of a one-mode research platform.
Unified qual and quant intelligence
Outset automates qualitative interviews. Listen integrates quant signals directly into that workflow, giving you distribution and segmentation patterns, emotion signals, and narrative drivers in one view. You don’t just get transcripts — you get the patterns behind them.
Top 3 Reasons Teams Pick Listen over Outset
Built by researchers, for researchers
Where Outset focuses on product-led UXR, Listen is shaped by researchers: ex-Qualtrics leadership, Harvard research alumni, and teams with decades of methodological expertise. This results in deeper follow-ups and insights you can defend in front of any executive team.
DIY and full-service options
Designed to deliver both self-serve agility and full-service execution, Listen provides the flexibility and depth teams expect beyond what other tools may offer. That means no more constraints of a one-mode research platform.
Unified qual and quant intelligence
Outset automates qualitative interviews. Listen integrates quant signals directly into that workflow, giving you distribution and segmentation patterns, emotion signals, and narrative drivers in one view. You don’t just get transcripts — you get the patterns behind them.
Stop guessing.
Just Listen to your customers.
Get customer insights in <24 hours.
Get customer insights in <24 hours.
Get customer insights in <24 hours.
Listen Labs has enterprise security so your data stays safe.
