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Feature
Userology
Core Focus
End-to-end research infrastructure using AI moderated interviews
Focus is on AI-moderated UX and usability research
Global Scale
Built for thousands of interviews across markets and languages
Large autoscaling available
3x more customer responses
Fraud detection reduced invalid responses to zero
Research that spans the full customer journey.
While Userology focuses on UX and usability, Listen Labs is built for end-to-end research, giving you customer insights throughout the user journey. You can explore user needs, validate ideas, and measure emotional response in one continuous workflow that lets you launch findings in <24 hours.
Concept testing built in.
Listen Labs includes AI-moderated concept testing natively, letting you evaluate new features, messaging, and experiences without leaving the platform. No switching tools, no fragmented data.
Zero fraud guarantee.
Listen Labs study includes real-time participant screening and quality checks, ensuring authentic, reliable feedback across 50+ languages and markets.
Stop guessing.
Just Listen to your customers.
Get customer insights in <24 hours.