Breakthrough ideas can come from anywhere.
But only if you’re listening.
Tide Pods. Claude Code. SKIMS shapewear. Sweetgreen’s new Protein Bowl.
All the result of listening closely to what consumers are saying.
But listening isn’t always easy, even if we want to.
Quantitative research is fast, but delivers more trends than truth. And qualitative research is costly and can take months, putting it out of reach for many companies. Especially those who don’t have time to spare.
At Listen, our mission is to ensure every important decision starts with real people, not guesses. That’s why we’ve built the world’s fastest research platform, so every company can access what people want and why. Upload your idea, get it in front of everyone who matters, and a few hours later you have answers that help you move faster on product, marketing, and growth.
For companies like Microsoft, Sweetgreen, and Perplexity, Listen is already empowering teams to make faster, better-informed decisions from the most salient customer feedback, in real time.
Over time, Listen becomes a living archive of what your customers think and feel. Teams can look across past interviews, filter by audience or topic, and surface the key quotes and patterns in seconds. Always-on programs keep that archive fresh, so when a big decision shows up, the answers are often already there.
Since launching nine months ago, Listen has grown its annualized revenue by 15x and interviewed more than one million people. In that time, we have helped hundreds of companies bring real customers into their biggest decisions.
Our latest round was led by Ribbit Capital, with participation from Evantic, Sequoia Capital, Conviction, and Pear VC. This brings our total funding to 100 million dollars. It will help us put the voice of the customer behind many more decisions at many more companies.
Romani Patel, Senior Research Manager, Microsoft
"What once took six to eight weeks now happens in days, and the insights come directly in customers’ own words: richer, more diverse, and far more actionable. It’s become a true force multiplier."
Romani Patel, Senior Research Manager, Microsoft
Jonathan Neman, CEO, Sweetgreen
"Understanding outliers helps unlock some of our best ideas. Listen has transformed how we approach customer research, revealing core insights that guide how we test future offerings."
Jonathan Neman, CEO, Sweetgreen
If this mission resonates with you, we are looking for exceptional people across engineering, research, and go to market. Because when teams listen to customers, everyone wins. Reach out at careers@listenlabs.ai.
To our friends, colleagues, partners, and customers, thank you.


