Cookie Policy
Last updated:
Policy
Listen Labs believes in transparency about collection and use of data. This policy provides information about how and when Listen Labs uses cookies and other tracking technologies. Capitalized terms used in this policy but not defined have the meaning set forth in our Privacy Policy, which also includes additional details about our collection and use of personal information.
We may change this policy from time to time, in which case we will update the “Last Updated” date at the top of this Cookies Policy. If we make any material changes to the way we use cookies, we notify you (where required) and take additional steps as required by applicable law.
What is a cookie?
Cookies are small text files sent by us to your computer or mobile device, which enable Listen Labs features and functionality. They are unique to your account or your browser. Session-based cookies last only while your browser is open and are automatically deleted when you close your browser. Persistent cookies last until you or your browser delete them or until they expire.
Does Listen Labs use Cookies?
Yes. Listen Labs uses cookies and similar technologies like single-pixel gifs, tags and web beacons (referred to in this policy as “Cookies”). Listen Labs uses both session-based and persistent Cookies. Listen Labs sets and accesses Cookies on the domains operated by Listen Labs and its corporate affiliates (collectively, the “Sites”). In addition, Listen Labs uses third party Cookies, like Google Analytics.
How is Listen Labs using Cookies?
Some Cookies are associated with your account and personal information to remember that you are logged in and which workspaces you are logged into. Other Cookies are not tied to your account but are unique and allow us to carry out analytics and customization, among other similar things.
Cookies can be used to recognize you when you visit a Site or use our Services, remember your preferences, and give you a personalized experience that is consistent with your settings. Cookies also make your interactions faster and more secure. Visit our Cookie Tables (Appendix A) to learn more about the specific Cookies we use, their purpose and duration.
What third-party Cookies does Listen Labs use?
You can find a list of the third-party Cookies that Listen Labs uses on our sites along with other relevant information in the Cookie Tables (Appendix A).
What can you do if you don't want Cookies to be set or want them to be removed?
You have the option to disable and delete Cookies that are not necessary for the functionality of our Sites using the Cookie Manager. Please note, blocking categories of Cookies may impact your experience on our Sites. If Cookies are deleted, the information collected prior to the preference change may still be used. However, we will stop using the disabled Cookie to collect any further information from your user experience. Please note that for our marketing cookie, if you opt out of such use, a new cookie is placed to prevent you from being tracked for marketing purposes.
You may access the Cookie Manager at any time in the footer of our website, or click on the link below.
In addition to the Cookie Manager, most browsers allow you to change your settings so that you can:
See what Cookies are used on your device and/or browser and delete all non-essential Cookies on a collective basis
Block Cookies, including from particular websites/apps
Block all Cookies from being set
Delete all Cookies when you close your browser (although this means that any preference settings you have made on our Services may be lost)
For more information on how to manage your browser settings, please see below:
Your browser settings may allow you to transmit a signal or other mechanism for exercising your choice regarding the collection or processing of your information when you visit various websites. Our Site and our Services are not currently designed to respond to such signals.
Appendix A: Cookie Tables
Strictly Necessary Cookies
These Cookies are necessary for the Site and our Services to function. We do not collect your consent to use these Cookies and they cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these Cookies, but if you block these Cookies, that will cause some parts of the site to not work.
Cookies | Cookies used | Purpose | Duration |
| Third Party | Cookie set by Cloudflare for security purposes to identify and mitigate automated traffic and protect the Site from malicious bots. | Expires after 30 minutes of continuous inactivity by the end user. |
| Third Party | Cookie set by LinkedIn for data centre selection purposes. | 24 hours |
Performance and Analytics Cookies
These Cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. If you do not allow these Cookies we will not know when you have visited our site and will not be able to monitor its performance.
To view an overview of the privacy of your Google Analytics Cookies please go here: https://support.google.com/analytics/answer/6004245.
You may install a Google Analytics opt-out browser add-on by going here: https://tools.google.com/dlpage/gaoptout?hl=en-GB.
Cookies | Cookies used | Purpose | Duration |
| Third Party | Cookie set by Microsoft Clarity for analytics purposes to remember a unique user ID and preferences, enabling Clarity to recognise returning visitors and maintain consistent settings. | 1 year |
| Third Party | Cookie set by Microsoft Clarity for analytics purposes to combine multiple page views into a single session, providing a comprehensive view of a user's visit. | 1 year |
| Third Party | Cookie set by Google for analytics purposes to distinguish unique users by assigning a randomly generated client identifier. | 2 years |
| Third Party | Cookie set by Google Analytics for data routing purposes to connect the Site to the corresponding data stream in Google Analytics 4, ensuring that Site data is sent to the correct location. | 2 years |
| Third Party | Cookie set by LinkedIn for security purposes to uniquely identify devices accessing its platform and detect abuse. | 1 year |
| Third Party | Cookie set by Microsoft Clarity for analytics purposes to identify the first time Clarity observed the user on any site using Clarity. | 1 year |
| Third Party | Cookie set by Google for advertising purposes to store user preferences and deliver personalised advertisements. | 1 day |
| First Party | Cookie set by Framer to store campaign parameters (such as UTM tags) from the website visit and form submission. | Session |
| Third Party | Cookie set by Google for personalisation purposes to remember user preferences and other information, such as preferred language, search results display preferences, and SafeSearch filter settings. | 6 months |
| First Party | Cookie set by PostHog for analytics purposes to store a unique visitor identifier and session information, enabling analysis of how visitors use the Site. | 1 year |
| Third Party | Cookie set by Google for session management purposes to maintain consistent session information and ensure the preservation of same-site navigation behaviour during a user's browsing session. | 3 months |
| First Party | Local storage set for attribution purposes to store campaign parameters from the visit, enabling form submissions to be attributed to the campaign that referred the visitor. | Until cleared by the user |
Advertising Cookies
These Cookies are set through our Site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant advertisements on other sites. They work by uniquely identifying your browser and device. If you do not allow these Cookies, you will experience less targeted advertising.
Cookies | Cookies used | Purpose | Duration |
| Third Party | Cookie set by Meta for advertising purposes to track and measure Facebook ad campaigns by collecting user interaction data, enabling advertisers to optimise ads and target audiences. | 90 days |
| Third Party | Cookie set by Google Ads for conversion tracking purposes to store ad-click information so that conversions can be attributed outside Google’s domain. | 90 days |
| Third Party | Cookie set by Google Ads for attribution purposes when a visitor lands on the Site from a Google search ad. | 90 days |
| Third Party | Cookie set by Google Consent Mode v2 for consent management purposes to store the timestamp of a Google Ads click when ad-storage consent has been granted. | 90 days |
| Third Party | Cookie set by LiveIntent for advertising purposes to assign a unique device identifier, enabling targeted advertising. | 1 year 1 month 4 days |
| Third Party | Cookie set by LiveConnect for advertising and measurement purposes to store a first-party identifier used to link visitor activity. | Session |
| Third Party | Cookie set by LiveIntent for advertising and retargeting purposes to register user behaviour and navigation on the website, as well as any interaction with active campaigns, enabling optimised advertisements and efficient retargeting. | Session |
| Third Party | Cookie set by LiveIntent for advertising purposes to collect unique visitor information for targeted advertising. | 1 month |
| Third Party | Cookie set by Google for fraud prevention purposes to detect spam, fraud, and abuse and help ensure advertisers are not incorrectly charged for fraudulent or otherwise invalid impressions or interactions with ads. | 6 months |
| Third Party | Cookie set by LinkedIn for analytics purposes to store information about the time a sync took place with the lms_analytics cookie. | 30 days |
| Third Party | Cookie set by Google for analytics, advertising, and security purposes. | 90 days |
| Third Party | Cookie set by Google for advertising purposes to show Google ads on non-Google sites and to personalise the ads. | 13 months in the European Economic Area (EEA), Switzerland, and the United Kingdom (UK), and 24 months everywhere else. |
| Third Party | Cookie set by LinkedIn for advertising purposes to make a probabilistic match of a user’s identity. | 90 days |
| Third Party | Cookie set by LinkedIn for advertising purposes to collect visitor behaviour and interaction data for targeted advertisements on the website. | 1 year |
| Third Party | Cookie set by Microsoft for advertising, site analytics, and other operational purposes to identify unique web browsers visiting Microsoft sites. | 1 year |
| Third Party | Cookie set by RB2B for advertising purposes to store a persistent unique visitor identifier used to identify individual visitors to the Site. | 1 year |
| Third Party | Cookie set by RB2B for advertising purposes to store the visitor's geographic location. | 21 days |
| Third Party | Local storage set by RB2B for attribution purposes to store the visitor's referring URL. | 15 days |
| Third Party | Cookie set by RB2B for advertising purposes to link the visitor's browser session to RB2B's identification records. | 30 days |
| Third Party | Cookie set by RB2B for advertising purposes to store data used in the identity resolution process for the visitor. | 30 days |
| Third Party | Cookie set by RB2B for advertising purposes to manage repeat visit tracking for the visitor. | 30 days |
Third Party Website Cookies
When using our website, you may be directed to other websites for such activities as surveys, to make payment, for job applications, and to view content hosted on those sites such as an embedded video or news article. These websites may use their own Cookies. We do not have control over the placement of Cookies by other websites you visit, even if you are directed to them from our website.
Preferences
Cookies that remember your settings and personalize your experience.
Contact Us
If you have questions about this Policy or how we handle your personal data, please contact us at:
Listen Labs
85 2nd St, Suite 500
San Francisco, CA 94105
United States
privacy@listenlabs.ai
Use Case
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